01qualify
Pilot qualifier
Name the workflow, product state, participant roles, data classes, volume, integration, evidence, owner and rollback.
Institute entry
Qualify the workflow before discussing the deployment.
Three public doors
Workflow, evidence, then decision.
Each door explains a different stage. None is a contract, approval or deployment receipt.
02govern
Procurement room
Assign academic, operations, privacy, procurement, finance and support decisions to accountable owners.
03verify
Evidence status
See which topics have a public summary and which require a current human-reviewed evidence or contract pack.
Buyer ownership
Six decisions cannot be hidden inside “the institute”.
One person may hold multiple responsibilities, but every decision still needs an explicit owner.
academic lead3 decisions
Academic lead
- workflow fit
- content scope
- success measure
operations owner4 decisions
Operations owner
- rollout scope
- identity flow
- support route
- rollback
privacy security4 decisions
Privacy and security
- data classes
- access model
- retention
- incident route
procurement3 decisions
Procurement
- contract status
- commercial scope
- renewal exit
finance3 decisions
Finance
- price terms
- billing cycle
- invoice and tax status
support owner4 decisions
Support owner
- case route
- service window
- escalation
- closure receipt
Professional users
Teachers, counsellors and reviewers have separate boundaries.
Professional roles do not automatically create institute access, employment, certification, private student visibility or publication authority.
Standing boundary
What we will not claim
These 13 are refused on every professional and institutional page. Asking for one of them is not a negotiation we can have on a website.
- A customer's name without their written approval.
- A number of deployments.
- An outcome achieved by an institute.
- A grading turnaround time.
- A security certification.
- A legal or compliance certification.
- A public service-level agreement.
- That a pilot is guaranteed.
- That sales will reply instantly.
- That a teacher is employed by us.
- That we certify a professional.
- That there is a reviewer marketplace.
- A downloadable contract that nobody has reviewed.