fee helpauthenticated review
Fee help
Ask support to review a fee-related access problem.
Affordability support
Ask for a review without proving your worth in public.
The public website does not collect income documents, bank statements, identity documents or precise household income. The authenticated request is a support workflow—not an automatic discount, loan, credit, scholarship award or entitlement.
Five governed request types
Choose the narrow question.
Each request remains support-owned. It cannot change a SKU, activate access or create credit without the separate canonical decision path.
payment planauthenticated review
Payment-plan review
Ask whether a governed payment arrangement can be reviewed.
scholarshipauthenticated review
Scholarship review
Open a review request; this is not an award or eligibility decision.
discount reviewauthenticated review
Discount review
Ask for a support decision without assuming an automatic price change.
refund helpauthenticated review
Refund help
Route an existing checkout or refund problem into the canonical support workflow.
No-shame input law
“Prefer not to disclose” is a valid budget band.
APP5 accepts only a coarse optional band, urgency and short public summary. Do not place contact details, payment numbers, exact income, identity evidence or documents into that summary.
Under ₹500₹500–₹999₹1,000–₹1,999₹2,000 or morePrefer not to disclose
No automatic outcome
A request is not an award.
No automatic discount, credit, scholarship, refund or entitlement is created by opening the workflow.
No document funnel
Public evidence is intentionally narrow.
Income documents, precise household income, bank statements and identity documents are outside this public contract.
No pressure copy
Budget is not a learner score.
The request must not rank, shame or segment a student by household resources.
Receipt boundary
Track the support-owned state.
Read the request state only from the authenticated APP5 ledger; a website click is not proof of submission.